Ford Service FAQs

Countryside Ford Vehicle Service FAQ Page

Ask Our Service Experts

Our full-service maintenance and repair shop is available to you for all your vehicle needs. Our Ford factory-trained technicians are knowledgeable in a variety of makes and models. If you have a Ford vehicle, you will also benefit from access to our genuine Ford Service & Parts Center. For all your questions about service, maintenance, and repair, ask our Ford Experts. We have compiled a list of frequently asked questions to answer the most popular questions about maintenance and repair in our shop.

Q: Why should I have my Ford serviced by a Ford technician?

A: Your Ford deserves genuine Ford parts and a factory-trained technician who knows the ins and outs of all our Ford models. When you have service done on your Ford at our shop, you have the assurance that the technician has been trained to factory standards and that all the parts going into your Ford and genuine parts that will fit right every time because they are specifically designed for your vehicle blueprints.

Q: How do I know when it is time to get service done on my vehicle?

A: Your vehicle will have its very own recommended schedule in your owner's manual. Our team can help you find your vehicle's specific maintenance items and when certain tasks should be complete. Usually, regular maintenance items like oil changes, tire rotations, fluid flushes, and others are completed at specific mileage or time intervals. However, depending on your driving habits and weather extremities, some maintenance items might have to be done earlier than recommended.

Q: What is a Scheduled Maintenance Plan and why is it important?

A: Your schedule maintenance plan is put together by the factory and tailored to your specific vehicle. Regular maintenance like oil changes, fluid top-offs, multi-point inspections, and more keep your vehicle running as intended. Getting regular maintenance done ensures your vehicle lasts and prevents any damage from excessive wear and tear.

Q: When should I get an oil change?

A: It depends on your vehicle and the type of oil used. Typically, conventional oil needs to be changed every 3,000-miles, synthetic blend every 5,000-miles, and full synthetic every 7,500-miles.

Q: How do I know when I should get my brakes checked?

A: Your brakes are usually on the schedule to be checked every six months or 7,500-miles. Depending on your driving habits, your brakes might get worn down faster. A couple of ways to tell if you need brake service is if you start to hear a high-pitched squealing noise when your brake or your brake is not as responsive as it once was. Be sure to bring your vehicle in for a brake check if you hear noises when you brake as soon as possible because if you wear through the pads and start causing damage to the rotor, that can be even more costly for you.

Q: What is a multi-point inspection?

A: A multi-point inspection goes over many different aspects of your vehicle, including major components and wearable items. These checks ensure all your vehicle components are in good working order and allows you to address any issues before they become major problems.

Q: When should I get my battery changed?

A: A car battery typically lasts three to five years. When it is getting close to the end of your battery life, it's best to check it and replace it in the fall or spring. Extreme weather can cause your battery to deplete even faster, so it's good to have a fresh battery before the harsh weather hits.

Q: How often should I get my tires rotated?

A: Usually, tire rotations are scheduled every six months however, you should take your driving habits into account.

Q: How do I make an appointment for service or maintenance at Countryside Ford?

A: To schedule a service appointment, you can either call us or use our convenient online scheduling tool.

Still Have Questions?

Our friendly staff in the service department is more than happy to answer any questions you might have. For all your genuine Ford service and parts needs, trust the Ford experts at Countryside Ford.

How can we help?

  1. Countryside Ford Inc.

    330 Transit Road
    Columbus, WI 53925

    • Sales: (920) 623-5960
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Get in Touch

  • Contact our Sales Department at: (920) 623-5960
  • Monday8:00 AM - 7:00 PM
  • Tuesday8:00 AM - 7:00 PM
  • Wednesday8:00 AM - 7:00 PM
  • Thursday8:00 AM - 7:00 PM
  • Friday8:00 AM - 7:00 PM
  • Saturday8:30 AM - 4:00 PM
  • SundayClosed