Customer Testimonials
Great service staff, friendly & competent. On-time and completed in good time. Like the bonus/rewards points that paid for most of the service.
A good local dealership that provides great service. They are always very polite and ready to help me. Thank you. Dean
Have always gone to Countryside ford and been satisfied with their service.Untill they give me a reason not to I will use there services.
It took a little longer than usual to get my Ford completed. I guess they had a manpower shortage. Good job as usual.
It answers all questions, is easy to work with, and provides excellent service to its customers.
Always very polite, and thorough. They explain the process and always do what they say.
Very helpful brought car in without appointment had no problems called me when it was done thanks Greg
Great experience! Kyle, Leland and the Countryside Ford Service Team were very friendly and communicated to us well with the diagnosis, quote and time frame to get repairs done to fix our air conditioning on our older Mustang. We will go back for all our service needs and highly recommend Countryside Ford!
Such a great team! Everyone was friendly and knowledgeable. I will definitely be doing all my service here in the future! Thank you countryside ford!
Can’t say enough about it. I gave a 4 star on buying process only because it took so long due to WiFi issues. Unavoidable. Otherwise we had a great experience and were especially pleased with our salesman Ben Gibbs. Will recommend Countryside and Ben to everyone.
Good service. Ellen Ballweg was friendly and knowledgeable. The only one I recognize is Brent Krause, everyone else is gone. Don't like it as much.
The entire crew there is top notch. 2 dealerships did not want to look into my truck warrantee problem. They diagnosed it within 2 hours. They are worth your time.
With Covid going on I wish office staff would wear masks. The waiting room, office and sales area are all one big room. Staff did try to stay more than six feet away, but wearing masks is recommended by the CDC. Service desk staff did have masks which was nice to see. Erin is always good to work with.
Brent Krause was very helpful and went out of his way to assist us in the new lease plan. Have purchased all of our vehicles and Brent has been outstanding. Was unimpressed with James (Sales Manager)
I don't have any dealer to compare to Countryside to for service. That is because I always receive service that is quick and efficient every time I go there.
Great service, easy access would come back when needing service again. My appointment was for later in the day but they were able to get me in earlier without any hassle.
Had an outstanding experience working with Mike Jole at Countryside Ford. What set Mike apart from salespeople at other dealerships was his attention to detail and follow-through when providing information. Mike had the truck I asked about waiting inside the nice warm shop when I arrived. (it was a cold and windy day) He methodically went through every feature on the truck before my test drive. This really helped my decision-making process as I parked the truck during my test drive and spent about a half hour playing with all the features Mike had showed me. (navigation, Ford Sync, etc.) ...
Great experience. Will definitely be back when I need another vehicle. I have and will recommend to anyone looking for a vehicle to purchase. Yay
Great buying experience! They made it easy and stress-free with clear communication and flexible scheduling. I never felt pressured and everyone I interacted with was so nice!
Great team and great service, I always take my vehicle there for any maintenance or service needs. Quick Lane always provides fast and professional service.
I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Countryside Ford. Class act.
I ordered a new Ford F 250 and took delivery of it last week. All aspects of the buying/ordering process went very well. I would recommend Countryside Ford and Brent Krause. This is one of a few vehicles my family has purchased from Countryside and Brent.
Good to deal with and was knowledgable about the product. I would shop at Countryside again. I referenced another similar vehicle at another dealer - and they came down to make the deal.
Fast Service, Friendly Staff. The Saturday hours are a great thing for people who work all week. The waiting room is clean. Would recommend this store to my friends.
Did a really good job very professional and done on time checked all the fluid levels and the tire pressure keep up the good work thanks
I appreciate your Saturday hours! Easy to schedule, great service and friendly staff. Clean and welcoming waiting room, Let you know how much longer the wait,
Wonderful store and the employees were great to work with, I would recommend them to anyone looking for a great car. I would buy from them again
Prompt response to my inquiries, put in great effort to make sure i got a vehicle, very honest and overall happy with the service rendered.
I had my suv in for service they did a great job. I would recommend them for service and to buy a vehicle. My son has also bought a car and has had his car in for service and was very happy.
They took my Escape in the fast lane and put in a new battery. I was surprised that they had to remove a couple of shrouds and bars to get at the battery. Ford should do something about that. The battery box is in a place that is hard to get at. Henry D. Hildebrandt
I have had my truck serviced many times at Countryside Ford and always had been taken care of. This last service was a little more then I was expecting to pay but Erin called me and broke it down for me, but my truck now works like it should and no more warning lights. They have great techs and the staff there is a treat to interact with. Mark and Brandon in parts are great guys, Erin and Rachel are great to work with in service and Lucas and Tony and Aaron and the techs are a good group of ...
Everything was performed quickly and efficiently. Mechanics showed me things that needed to be addressed and let me make the decision. I only wish they would include a car wash like their counterpart in Beaver Dam does. I'm tempted to go there instead so I get a free car wash also.
Excellent service! Friendly, courteous staff. Diagnosed and corrected the problem with my vehicle in a reasonable amount of time. The follow up call from the technician a week later was appreciated. Thank you.
Go see Derek!! He will get you cruising in styleeee! Happy all around! Will be going back in the future. Love my explorer! Great vehicles 🙂
Everyone is so friendly and I felt they were very forthright & honest! I would highly recommend Ciuntryside Ford in Columbus, WI!! I'll be returning...
Quick and courteous is my first impression with this dealership. I was in and out in about 15 minutes. The cost is more than fair for the services provided plus the vehicle Inspection they also provide. A Plus in my opinion. John
got my truck in at the 8am appointment time and was out in a hour or less very satisfied will be back again.very nice service people
Each time I need to take my Ford F150 in for service to Countryside Ford in Columbus WI, I couldn't be happier with the service I receive. They really care about customer service and they treat me the same way. I have had other issues with a different Ford dealership where I would never take my truck back to. I will always go back to Countryside Ford in Columbus WI each and every time. I would definitely recommend to anyone to buy their next vehicle from Countryside Ford in Columbus WI and make sure you take it back there ...
Very friendly and knowledgeable employees, it was a pleasure to work with them. Great modern facility. Have purchased and serviced my vehicles here for years.
Jim and Erin always make sure I get everything I want. Finally a service department you can rely on. I would recommend them to anybody. I wish I could remember the service tech Jim had come out to answer all my questions. Very satisfying.
We had a very excellent experience purchasing our vehicle and would recommend our salesperson James Flejter to other customers. We were impressed with the overall experience.
Very friendly and knowledgeable about batteries. I love my escape!! Thanks so much. Its worth the drive to Columbus. Thanks so much. Have a good day!
I got new tires and replaced faulty sensors and a bad brake cylinder. The team in Service met my every request prompt, even stayed latter replace a blown headlight..
Employees have always been very polite and helpful when being there for service, have not had a long wait time when getting an oil change, when asking questions they seem to have the correct answers
We were able to take our time and make a decision without someone breathing down our necks. Would buy our next vehicle with them also.
Always a great experience. Fast and friendly service. And I love my Edge.
The staff at Countryside is always so friendly. Rachel and Craig do everything they can to get you scheduled at a time that is convenient for you as well delivering outstanding customer service. I am always satisfied with the quality of work that is done by the highly trained technicians working at countryside Ford.
Service was excellent. Drove one hundred miles to purchase a new vehicle from them. Would definitely recommend.
personnel were good, the work was good and done in good time. at this quick lube they always said no appointments. when I got their they asked if I had an appointment, I said no. they just happened to have an opening in 15 minutes so I got in.
We have purchased several vehicles from Countryside Ford in Columbus, and have been very satisfied with buying our vehicles to service provided at each appt.
Rachel is amazing. Her customer service is the best I have ever had anywhere. The front desk lady is a sweetheart too. Always coming back here. Feels like home
Got to the dealership to look at a diferent truck,but it was sold when we got there. But we did notice and liked a different truck ..We test drove it and thats all it took for us to purchase it.
This was our first encounter with Countryside Ford. Kim Meister was wonderful. He was helpful and courteous. There were no heavy sales tactics. He answered our questions carefully and specifically. (He obviously knew the vehicle we were interested in.) Everyone we met at the dealership was friendly, and they made every effort to make sure our experience was exceptional. Thank you!!!!